How can we help you?
Question about a hairstyle preview, your account, or a purchase? Tell us what happened and a real human on the Stylr team will get back to you.
Frequently asked questions
Quick answers to the things people ask us most. Still stuck? Send us a message above.
Use a well-lit, front-facing selfie with your hair tucked away from your face. Avoid hats, sunglasses and heavy shadows, then generate the style again.
Send us a message above and include the store receipt email from Apple or Google so we can locate the transaction quickly and refund or restore it.
Mention your salon name, city and a link to your business profile in your message. Verification usually completes within one business day.
Yes - Stylr previews haircuts, colours and long or short styles on any face, for everyone.
Your photos are only used to generate your previews and are never sold. Read the full details in our Privacy Policy.
Most messages get a human reply within one business day. Complex purchase or account issues can take a little longer.