Stylr Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the Stylr mobile application, website and related services (the "Service"), operated by SoulState Solutions, a company registered in the United Arab Emirates with its registered address at Dubai Silicon Oasis, Dubai, United Arab Emirates ("Stylr", "we", "us", "our").

By downloading, accessing or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service.

You must be at least 16 years old to use the Service. By using the Service, you confirm that you are at least 16 and legally capable of entering into these Terms.

You can use the design experience without an account. An account (created with your phone number and a one-time SMS code, plus your name) is required to save designs, send designs to stylists, or make purchases. You agree to provide accurate information, to keep your device and phone number secure, and to be responsible for all activity under your account. We may suspend or terminate accounts that violate these Terms.

Stylr lets you take or upload a photo of yourself and generate AI previews of hairstyles and haircuts on your own face, including colour variants and multi-angle views; save designs to your account; send designs to participating "verified" stylists; and discover nearby salons. We may add, change or remove features at any time. Stylr does not currently provide booking, appointment scheduling, or payment for haircut services.

This section is important. Please read it carefully.

• Previews are AI-generated simulations provided for visualisation and entertainment purposes only.
• A preview is not a promise. We do not guarantee that any real haircut, hairstyle or colour will look like the preview. Real-world results depend on your hair type, texture, length, density, hairline, face shape, the products used, and the skill of your stylist.
• AI systems can produce inaccurate, distorted or unrealistic images, and may perform differently across different hair types and styles.
• Nothing in the Service is professional, medical or trichological advice (including in relation to hair loss or scalp conditions). Consult a qualified professional for such matters.
• You are solely responsible for any decision you make based on a preview, including getting an actual haircut.

You own your photos. You retain all ownership rights in the photos you upload.

Licence to us. You grant us a limited, revocable, non-exclusive, royalty-free licence to host, process, reproduce and display your photos and generated designs solely as needed to operate and provide the Service - for example, generating previews, storing designs you save, and delivering a design to a stylist when you ask us to. This licence ends when you delete the content or your account, except for short backup-retention windows described in the Privacy Policy.

Your designs. You may use the designs generated from your own photo for personal, non-commercial purposes. We will not use your photos or designs showing your likeness for advertising or promotion without your separate, explicit opt-in consent.

Feedback. If you send us suggestions or feedback, we may use them without restriction or compensation.

You agree that you will:

• Only upload photos of yourself, or of another adult who has given you their explicit permission.
• Never upload a photo of any person under 16.
• Never upload content that is unlawful, sexually explicit, deceptive, or that impersonates another person.

You agree that you will not:

• Reverse engineer, decompile or otherwise attempt to extract the source code, models or prompts behind the Service.
• Use bots, scraping or other automated means to access the Service, or attempt to circumvent free-tier limits or payment.
• Use the Service to build or train a competing product.
• Interfere with the operation or security of the Service.

We may remove content and suspend or terminate accounts that breach this section, and you are responsible for any claim arising from a photo you upload without the necessary rights or consent.

Free allowance and paid options. The Service includes a limited free design allowance. Beyond it, you can buy individual designs, design packs, or an annual subscription. Prices are shown in the app before you buy and include VAT where applicable. We may change prices prospectively; changes will not affect purchases you have already made.

Billing. Purchases are processed by the Apple App Store (iOS) and Google Play (Android), and their terms also apply to the payment. We never receive or store your card details; we store only a record of the purchase (product, amount and the store's transaction reference) linked to your account.

Nothing renews automatically. We do not sell auto-renewing subscriptions. The one-year access pass is a single, one-time purchase: it gives unlimited designs for 12 months from the date of purchase and then simply expires. You will not be charged again, and there is nothing to cancel. If you want another year, you buy it again.

Credits. Purchased designs are added to your account as design credits. One credit is used each time a design is generated. Credits and access passes are tied to your account, are not transferable, and have no cash value.

Digital content and withdrawal. Design credits and generated designs are digital content supplied immediately. By purchasing, you expressly consent to immediate supply and acknowledge that you lose the EU 14-day right of withdrawal once the content has been supplied. This does not affect your statutory rights in respect of defective digital content.

Refunds. Refunds for App Store and Google Play purchases are handled under those platforms' refund policies. Nothing in these Terms limits any non-waivable statutory consumer rights.

What "verified" means - and what it does not. A "verified" badge means we have linked that stylist's account to a real business listing. It is not an endorsement, a guarantee of quality, a background check, or a confirmation of licensing, insurance or hygiene standards. You are responsible for choosing your own stylist.

We are not a party to your haircut. Stylr does not provide haircuts or styling services and is not a party to any arrangement between you and a stylist or salon. We accept no responsibility or liability for the services, conduct, pricing, availability or results of any stylist or salon, whether or not they hold a Stylr account.

Sending designs. When you send a design to a verified stylist, you are choosing to share that design - including an image of your face - with that stylist.

Maps and ratings. Salon locations, details and ratings are provided by Google Maps/Places and may be inaccurate or out of date.

App stores. If you downloaded the app from the Apple App Store or Google Play, Apple and Google are not parties to these Terms, have no obligation to provide support or maintenance for the Service, and are not responsible for the Service, but may enforce these Terms as a third-party beneficiary to the extent permitted.

The Service - including the app, software, design, branding, and all content other than your photos and designs - is owned by SoulState Solutions or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the app for personal, non-commercial purposes in accordance with these Terms. No other rights are granted.

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we make no warranties or representations of any kind, express or implied, including as to the accuracy or realism of AI previews, the availability or uninterrupted operation of the Service, or the accuracy of salon information. Nothing in this section affects statutory rights that cannot be excluded under the law of your country of residence.

To the maximum extent permitted by law: (a) we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill; (b) we are not liable for the actions, services or results of any stylist, salon or other third party; and (c) our total aggregate liability to you for all claims arising out of or relating to the Service is limited to the greater of EUR 50 or the amounts you paid us in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

You agree to indemnify and hold harmless SoulState Solutions and its officers, employees and agents from any claims, damages, losses and expenses (including reasonable legal fees) arising out of your breach of these Terms - including, without limitation, any claim that a photo you uploaded infringes the rights of, or was used without the consent of, another person.

We may suspend or terminate your access to the Service if you breach these Terms, if required by law, or if we discontinue the Service. You may stop using the Service and delete your account at any time in the app or by contacting us. Sections 5, 6, 7 and 10 through 17 survive termination.

We may update these Terms from time to time. If we make material changes, we will notify you in the app before they take effect. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service.

These Terms are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai, and the courts of Dubai have jurisdiction over any dispute, subject to the following: if you are a consumer in the European Union or another jurisdiction with mandatory consumer-protection laws, you also benefit from any mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of that country.

These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets, subject to Section 7 of the Privacy Policy.

Contact: frank@soulstatesolutions.com